Country: United States of America
Closing date: 12 Jul 2018
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
Org. Setting and Reporting
This position is located in the Information Management Branch, Office for the Coordination of Humanitarian Affairs (OCHA). The incumbent reports to the Chief in the Information Management Branch in New York. OCHA is the part of the United Nations Secretariat responsible for bringing together humanitarian actors to ensure a coherent response to emergencies. OCHA also ensures there is a framework within which each actor can contribute to the overall response effort**.**
Responsibilities
The Chief of Section supports the Branch Chief with the overall management of the Branch, ensuring that it is able to deliver information and technology solutions that: a) enable OCHA to fulfill its mandated responsibilities and deliver on agreed priorities; and b) enable humanitarian clients to access essential information for better analysis and decision-making for effective humanitarian action. In particular, the Chief of Section is responsible for overseeing a) OCHA's corporate (or enterprise-level) information and technology infrastructure and b) the development, delivery and ongoing support of information products and services including business intelligence and analytics for OCHA and clients in the humanitarian community.
With delegated authority, the Chief of Section will be responsible for the following:
- Provides policy guidance to the Chief of Branch, on conceptual strategy development and management of the implementation of overall strategies and intra and interdivisional/departmental policies and procedures, particularly with respect to enterprise and information system solutions for OCHA; and information products and services for the humanitarian community.
- Plans and oversees the management of activities undertaken by the Section; ensures that substantive work programmes and programmed activities are carried out in a timely fashion, coordinating diverse projects in the Section, and in liaison with other organizations of the United Nations System, donors and agencies as appropriate.
- Manages, supervises and carries out the work programme of the Section under his/her responsibility. Co-ordinates the work carried out by the Section to ensure provision of information and technology solutions for OCHA and clients in the humanitarian community.
- Ensures that the outputs produced by the Section maintain high-quality standards and that products, services, support and solutions meet client needs.
- Ensures that all outputs produced by the Section under his/her supervision meet required standards before completion to ensure they comply with the relevant mandates.
- Prepares inputs for the work programme of the Branch/Service/Division, determining priorities, and allocating resources for the completion of outputs and their timely delivery.
- Carries out programmatic/administrative tasks necessary for the functioning of the Section, including preparation of budgets, assigning and monitoring of performance parameters and critical indicators, reporting on budget/programme performance, preparation of inputs for results-based budgeting, evaluation of staff performance (PAS), interviews of candidates for job openings and evaluation of candidates.
- Recruits staff, taking due account of geographical balance.
- Manages, guides, develops and trains staff under his/her supervision.
- Fosters teamwork and communication among staff in the Branch and across organizational boundaries.
- Participates in international, regional or national meetings as required.Competencies
Professionalism:
- Knowledge of the latest approaches to information technology systems, services, and solutions and their application in a humanitarian context.
-Ability to produce reports and papers on technical issues and to review and edit the work of others. - Ability to apply UN rules, regulations, policies and guidelines in work situations.
-Shows pride in work and in achievements; - Demonstrates professional competence and mastery of subject matter;
- Is conscientious and efficient in meeting commitments, observing deadlines and achieving results;
- Is motivated by professional rather than personal concerns;
-Shows persistence when faced with difficult problems or challenges; - Remains calm in stressful situations.
Teamwork: - Works collaboratively with colleagues to achieve organizational goals;
- Solicits input by genuinely valuing others' ideas and expertise;
- Is willing to learn from others;
-Places team agenda before personal agenda;
-Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position;
-Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
Client Orientation: - Considers all those to whom services are provided to be "clients" and seeks to see things from clients' point of view;
- Establishes and maintains productive partnerships with clients by gaining their trust and respect;
- Identifies clients' needs and matches them to appropriate solutions;
-Monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems;
-Keeps clients informed of progress or setbacks in projects;
-Meets timeline for delivery of products or services to client.
Leadership:
-Serves as a role model that other people want to follow;
-Empowers others to translate vision into results; - Is proactive in developing strategies to accomplish objectives;
-Establishes and maintains relationships with a broad range of people to understand needs and gain support;
-Anticipates and resolves conflicts by pursuing mutually agreeable solutions;
-Drives for change and improvements; does not accept the status quo;
-Shows the courage to take unpopular stands.
-Provides leadership and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work; demonstrates knowledge of strategies and commitment to the goal of gender balance in staffing.
Managing Performance:
-Delegates the appropriate responsibility, accountability and decision-making authority;
-Makes sure that roles, responsibilities and reporting lines are clear to each staff member;
-Accurately judges the amount of time and resources needed to accomplish a task and matches task to skills;
-Monitors progress against milestones and deadlines;
-Regularly discusses performance and provides feedback and coaching to staff;
-Encourages risk-taking and supports creativity and initiative;
-Actively supports the development and career aspirations of staff;
-Appraises performance fairly.
Education
Advanced university degree (Master's degree or equivalent) in business and operations management, public administration, information services or a related field. A first level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.
Work Experience
A minimum of ten years of progressively responsible experience in business information technology management or related field. Experience in strategic planning, business requirements analysis, and the project management of information and technology initiatives, including enterprise systems is required. Experience in managing multi-skilled teams involved in the delivery and support of information and technology systems and business intelligence and analytics services is required. Experience in the design and delivery of information and technology services using product management approaches to the satisfaction of endorsers/clients is desirable. Experience in managing outsourced technology and support services, and working with multiple service providers is desirable. Experience in providing information and technology services in the context of humanitarian and development sector is desirable.
Languages
English and French are the working languages of the UN Secretariat. For the post advertised, fluency in English is required. Knowledge of another UN official language is desirable.Assessment
Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.
Special Notice
Notes:
This is a temporary post open to internal and external candidates. The post is available from 1 July to 31 December 2018. All posts are subject to availability of funding.
• A current staff member who holds a fixed-term, permanent or continuing appointment may apply for temporary positions no more than one level above his or her current grade. However, a current staff member who holds an appointment at the G-6 or G-7 level may also apply to temporary positions in the Professional category up to and including the P-3 level, subject to meeting all eligibility and other requirements for the position. A staff member holding a temporary appointment shall be regarded as an external candidate when applying for other positions, and may apply for other temporary positions at any level, subject to section 5.7 below and staff rule 4.16 (b) (ii). Therefore, a staff member holding a temporary appointment in the General Service or related categories may only apply to positions within those categories. For full information on eligibility requirements, please refer to section 5 of ST/AI/2010/4Rev.1 on Temporary Appointments. In its resolution 66/234, the General Assembly further “stressed that the Secretary-General should not recur to the practice of temporarily filling posts in the Professional and higher categories with General Service staff members who have not passed the General Service to Professional category examination other than on an exceptional basis, and requests the Secretary-General to ensure that temporary occupation of such posts by the General Service staff shall not exceed a period of one year, effective 1 January 2013…” Consequently, eligible candidates in the General Service or related categories for temporary job openings in the Professional category that have not passed the competitive examination may be selected only on an exceptional basis endorsed by the Office of Human Resources Management where no other suitable candidate could be identified.
• Upon separation from service, including, but not limited to, expiration or termination of, or resignation from, a fixed-term, continuing or permanent appointment, a former staff member will be ineligible for re-employment on the basis of a temporary appointment for a period of 31 days following the separation. In the case of separation from service on retirement, a former staff member will be ineligible for re-employment for a period of three months following the separation. This equally applies, mutatis mutandis, with respect to a former or current staff member who has held or holds an appointment in another entity applying the United Nations Staff Regulations and Rules and who applies for a temporary position with the Secretariat.
• Subject to the funding source of the position, this temporary job opening may be limited to candidates based at the duty station.
• While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post. An external candidate selected for this position is bound by the prevailing condition of the staff selection system under ST/AI/2010/3, as amended, and ST/AI/2010/4/Rev.1. A staff member holding a temporary appointment who is recruited in the Professional and above categories on a temporary appointment, and placed on a position authorized for one year or longer may not apply for or be reappointed to his/her current position within six months of the end of his/her current service. This provision does not apply to staff members holding temporary appointments and placed on positions authorized for one year or more in duty stations authorized for peacekeeping operations or special political missions.
• The expression “Internal candidates”, shall mean staff members who have been recruited after a competitive examination under staff rule 4.16 or after the advice of a central review body under staff rule 4.15.
• Please note that candidates will be required to meet the requirements of Article 101, paragraph 3, of the Charter as well as the requirements of the position. The United Nations is committed to the highest standards of efficiency, competence and integrity for all its human resources, including but not limited to respect for international human rights and humanitarian law. Candidates may be subject to screening against these standards, including but not limited to whether they have committed, or are alleged to have committed criminal offences and/or violations of international human rights law and international humanitarian law.
• For information on special post allowance, please refer to ST/AI/1999/17. For more details on the administration of temporary appointments please refer to ST/AI/2010/4/Rev.1.
• The Staff Regulations, Staff Rules and administrative issuances governing staff appointments can be viewed at: http://www.un.org/hr_handbook/English
• Staff members of the United Nations common system organizations who will reach the mandatory age of separation or retirement within the duration of the current temporary need period are not eligible to apply.
• Staff members are not eligible to apply for the current temporary job opening if they are unable to serve the specified duration of temporary need before reaching the mandatory age of separation. Submitting an application or selection for the current temporary job opening does not delay or increase the mandatory age of separation.
United Nations Considerations
According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation or sexual abuse, or crimes other than minor traffic offences, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions.
Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.
Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.
The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.
Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.
No Fee
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS. **
How to apply: